When I first learned about TC, I appreciated that people were nice, friendly, and seemed to really care for each other. For example, I noticed everyone greeted each other very pleasantly at the office. People appeared to collaborate well and talk so passionately about their work and clients. I was immediately drawn to the culture.
What keeps you at TC?
The things that initially attracted me to TC are why I stick around today. I care for everyone I work with, both colleagues and clients alike. We all really care about each other on a deep level, appreciate each other’s work, and make each other better people.
What is your typical TC day like?
Like many of my colleagues, I work on a few projects at a time, so my day can vary quite a bit from one to the next. Most of my work involves change management, communications (mainly workplace transformations), and leadership development.
For my workplace clients, a lot of my work consists of meetings with client’s leadership and/or move coordination teams to help their staff have a smooth transition. This includes advising on change management tactics, communicating out updates/progress, and engaging with staff impacted by the moves. Part of the communication piece includes developing products for the client to distribute out to staff (e.g., how-to guides, Welcome Packets) — working closely with our graphics department to ensure a clean and neat product is delivered to the client. Engagement activities include developing and designing meetings such as Town Halls, Move Briefings, Open Houses, technology adaptation training, etc.
In my leadership development work, my clients seek out ways to advance their leadership capabilities and help overcome the challenges they face in their day to day. A lot of my work consists of meeting with my clients to identify their needs, priorities, and challenges and designing sessions around those conversations. We repeat this same process as we go through the project to ensure we are aligning with their needs and meeting them where they are.
In what ways have you grown since being at TC?
Reflecting on my tenure at TC, I’m so proud of the person I’ve become and all that I’ve accomplished. I’m now a trusted advisor to my clients and a much more confident person all around through the projects I’ve been given the opportunity to work on and the people I’ve had the privilege to work with. I have wonderful colleagues who I can lean on for support—who are there for me when I need help or advice, and challenge me to be a better person.
I have amazing clients who not only care about investing in their own growth through our work at TC, but also of their colleagues and staff around them. Moreover, I feel that I found my passion in consulting—supporting the growth of my clients and helping them overcome their challenges. I wouldn’t be who I am today without TC and our amazing community.
Experience a Day in the Life of . . .
Organization Design and Development
The Clearing combines data science, social science, and visual tools in a manner uniquely suited for the strategic transformation of federal systems through organizational design.
Designing and sustaining a strategic transformation requires a basis of theory along with a set of skills that reinforce people, processes, and systems as they change. Sustaining and thriving in change demands that leaders focus on four areas:
Strategic Communications:
Explicit Behavior Shifts
Performance Indicators and Measures
Multifaceted Risk Management
Program/Project Management
The Clearing’s approach to project and program management focuses on identifying and delivering the fewest, most important initiatives that will provide an organization with the best customer results and the highest growth.
Our certified project managers use best industry practices and our custom project management methodologies to create a program structure that provides clear governance, enrollment of stakeholders, strategic communications, and risk management roles to ensure successful outcomes.
Our management consulting approach aligns and builds trust among leaders and stakeholders and creates clarity on which initiatives should be tackled first. Our project managers then work with clients to drive the initiatives to successful completion.
Organizational Strategy Facilitation Services
The Clearing’s strategy facilitation services help clients design and run successful in-person or virtual strategy sessions that ensure the group’s goals are met.
Our facilitation sessions allow participants to exchange information, engage in meaningful dialogue, and discuss actionable matters. In each session, The Clearing’s strategy consultants will work to balance the passion of the group, the agenda, and the leaders’ needs to guide the group to the intended outcome. We facilitate senior leadership discussions, business meetings, and off-sites, as well as negotiations in and across organizations.
Strategic Communications
The Clearing’s strategic communications consultants are skilled at developing communication strategies that work within the culture of the organization and meet diverse stakeholder needs. Additionally, our strong graphics capabilities allow us to create compelling, concise, and impactful presentations and thought leadership products to support strategic communications initiatives.
Organizational Strategy Implementation
The Clearing provides forward-looking management strategy consulting services to increase organizational effectiveness, growth, and innovation.
We combine our innovative strategic thinking with our client’s existing organizational strategy knowledge and expertise to develop pragmatic and actionable solutions to strategic challenges.
Our corporate strategy consulting services blend strategy and design with the critically important voice of the customer and build alignment across the organization to deliver lasting, meaningful, and actionable change.
Agile Change Management
The Clearing’s agile change management consultants help our clients “lead through change” by:
Assessing the organization’s current environment
Diagnosing underlying issues that keep the organization from realizing its vision
Implementing short sprints to develop testable, timely solutions
Iterating quickly based on feedback.
Our agile change management methodology creates a shared perspective and shared intent among critical stakeholders, mitigates risks, enrolls stakeholders, and determines behaviors necessary to implement and sustain the change.